@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix isothes: <http://purl.org/iso25964/skos-thes#> .

<https://concepts.sagepub.com/social-science/concept/information_services>
  skos:prefLabel "information services"@en ;
  a skos:Concept ;
  skos:narrower <https://concepts.sagepub.com/social-science/concept/call_centers> .

<https://concepts.sagepub.com/social-science/concept/technologies>
  skos:prefLabel "technologies"@en ;
  a skos:Concept ;
  skos:narrower <https://concepts.sagepub.com/social-science/concept/call_centers> .

<https://concepts.sagepub.com/social-science/concept/call_centers>
  skos:definition "A call center is a business entity that processes large volumes of telephone calls from and to internal and external customers. These centers emerged in the service sector in the late 1980s, and were conceived as an efficient way to conduct sales, marketing, and customer service functions. [Source: <a href=\"https://sk.sagepub.com/reference/organization/n50.xml\" target=\"_blank\" data-id=\"to-sk\">International Encyclopedia of Organization Studies; Call Centers</a>]"@en ;
  skos:broader <https://concepts.sagepub.com/social-science/concept/technologies>, <https://concepts.sagepub.com/social-science/concept/offices>, <https://concepts.sagepub.com/social-science/concept/information_services>, <https://concepts.sagepub.com/social-science/concept/digital_and_computer_revolution:_reshaping_jobs_and_workplaces> ;
  skos:prefLabel "call centers"@en ;
  a skos:Concept .

<https://concepts.sagepub.com/social-science/concept/offices>
  skos:prefLabel "offices"@en ;
  a skos:Concept ;
  skos:narrower <https://concepts.sagepub.com/social-science/concept/call_centers> .

<https://concepts.sagepub.com/social-science/concept/conceptgroup/concepts>
  a skos:Collection, isothes:ConceptGroup ;
  skos:prefLabel "concepts"@en ;
  skos:member <https://concepts.sagepub.com/social-science/concept/call_centers> .

<https://concepts.sagepub.com/social-science/concept/digital_and_computer_revolution:_reshaping_jobs_and_workplaces>
  skos:prefLabel "digital and computer revolution: reshaping jobs and workplaces"@en ;
  a skos:Concept ;
  skos:narrower <https://concepts.sagepub.com/social-science/concept/call_centers> .