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Preferred term

deceptive practices  

Definition

  • Deceptive practices are incidences of unfair or deceptive acts that are deliberately made against consumers by businesses. In commerce, sellers may not omit, misrepresent, or make false statements that lead to a consumer decision that is injurious. [Source: Encyclopedia of Business Ethics and Society; Deceptive Practices]

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URI

https://concepts.sagepub.com/social-science/concept/deceptive_practices

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