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Preferred term

quality circles  

Definition

  • Quality circles are quality-improvement study groups composed of a small number of employees (10 or fewer) and their supervisor. Quality circles were developed in Japan during the 1960s, influenced by the work of Edward Deming (one of the originators of Total Quality Management). [Source: Encyclopedia of Evaluation; Quality Circles]

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https://concepts.sagepub.com/social-science/concept/quality_circles

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