Concept information
Preferred term
active listening
Definition
- Active listening describes a set of techniques designed to focus the attention of the interviewer or observer on the speaker. The goal of active listening is to attend entirely to the speaker, not to oneself or one's own inner dialogue, with the goal of accurately hearing and interpreting the speaker's verbal and nonverbal communication. [Source: The SAGE Encyclopedia of Qualitative Research Methods; Active Listening]
Broader concept
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/active_listening
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