Concept information
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health service administration
organization and administration
public relations
consumer satisfaction
...
health service administration
organization and administration
public relations
consumer satisfaction
...
health service administration
organization and administration
public relations
consumer satisfaction
Preferred term
client satisfaction
Definition
- This implies that the client is satisfied with the conduct and results of the evaluation. An evaluator is obligated to satisfy the client with the conduct of the evaluation but not necessarily with the outcomes or the findings. [Source: Encyclopedia of Evaluation; Client Satisfaction]
Broader concept
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/client_satisfaction
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