Concept information
Preferred term
consumer behavior
Definition
- Consumer behavior is a field of study that generally falls under the umbrella of marketing and is associated with consumer research. Consumer behavior is defined as being concerned with “individuals or groups acquiring, using and disposing of products, services, ideas or experiences” (Arnould, Price, and Zinkhan 2002, 5) and as “the study of the processes involved when individuals or groups select, purchase, use or dispose of products, services, ideas or experiences to satisfy wants and needs” (Solomon et al. [Source: Encyclopedia of Consumer Culture; Consumer Behavior]
Broader concept
Narrower concepts
Entry terms
- consumer psychology
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/consumer_behavior
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