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Preferred term

consumer rights  

Definition

  • The subject of consumer rights historically covers two related areas: issues related to the actual products and services that a company sells to consumers and corporate business practices that directly affect consumers. As part of the evolution of consumer rights and concerns, a third area, spawned in large part by the growth in information processing industries and integrated computing networks, has emerged. [Source: Encyclopedia of Business Ethics and Society; Consumer Rights]

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URI

https://concepts.sagepub.com/social-science/concept/consumer_rights

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