Concept information
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business and management
organization studies
organization studies encyc
approaches to organization theory
Preferred term
interaction analysis
Definition
- Interaction analysis includes a host of quantitative, empiricist approaches that draw from studies of message functions and language structures to assess the frequency and types of verbal behavior in organizational interaction. The focus is on language use, interaction process, and the categorization of behavior according to a predefined set of codes. [Source: International Encyclopedia of Organization Studies; Interaction Analysis]
Broader concept
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/interaction_analysis
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