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organizational learning  

Definition

  • Organizational learning is the process by which an organization gains new knowledge about and responds to its environment, goals, and processes. Despite general agreement that organizations can learn and that learning is vital for organizations to survive in dynamic environments, there is little agreement about several central questions: Who learns, organizations or individuals in organizations? What is the learning process? What is learned? Organizational learning is not simply the aggregation of individual learning, nor is it something that occurs in the absence of individual learning. [Source: Encyclopedia of Governance; Organizational Learning]

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https://concepts.sagepub.com/social-science/concept/organizational_learning

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