Concept information
Preferred term
performance measurement
Definition
- Despite the prominence of performance measurement, there is no single universally accepted definition for measuring the performance of governments and public organizations. Performance measurement has been described as a process for the monitoring, assessing, and reporting of accomplishments to assist better management, but it can also include the broader notions of productivity, economy, efficiency, effectiveness, impact, quality, timeliness, and safety. [Source: Encyclopedia of Governance; Performance Measurement]
Narrower concepts
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/performance_measurement
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