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Preferred term

queuing  

Definition

  • The word queue is the common English term for “waiting line.” The study of queuing, or queuing theory, concerns how and why people or objects incur waiting. Waiting occurs in situations where servers are unable to provide immediate service for all requests. [Source: Encyclopedia of Health Care Management; Queuing]

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URI

https://concepts.sagepub.com/social-science/concept/queuing

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