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Preferred term

service utilization research  

Definition

  • Service utilization research studies patterns of service use and predictors of service use among potential service recipients. In recent years, considerable public scrutiny has been brought to bear on inequalities in access to health care related to race, poverty, geography, or personal characteristics of individuals. [Source: Encyclopedia of Homelessness; Service Utilization Research]

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https://concepts.sagepub.com/social-science/concept/service_utilization_research

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