Concept information
Preferred term
waiting time
Definition
- Waiting time is the time between an expectation for service and the beginning of the service delivery. It occurs when a request for service cannot be satisfied immediately due to a server being occupied with other requests or due to a server being temporarily out of service. [Source: Encyclopedia of Health Care Management; Waiting Time]
Broader concept
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/waiting_time
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