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Stephen M. Shortell  

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  • A highly distinguished scholar and well-respected leader in health services delivery systems in the United States, Stephen M. Shortell has had a very productive and influential career. His groundbreaking, interdisciplinary research projects have sought to identify and understand the interactions among business strategies, organizational structures, quality improvement processes, and performance of healthcare systems. [Source: Encyclopedia of Health Services Research; Shortell, Stephen M.]

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https://concepts.sagepub.com/social-science/concept/Stephen_M._Shortell

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