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Preferred term

communicative action  

Definition

  • Communicative action describes a process of rational communication, nonverbal as well as speech, directed at securing mutual consensus and agreement in the pursuit of cooperative activity. Underpinned by a focus on the pragmatics of the speech act, communicative action is grounded in a belief in the potential of language to facilitate mutual recognition and understanding and thus, in turn, to bring about meaningful relations of social solidarity. [Source: International Encyclopedia of Organization Studies; Communicative Action]

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https://concepts.sagepub.com/social-science/concept/communicative_action

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