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... > social science subjects > psychology > applied psychology > industrial and organizational psychology > research methods for industrial and organizational psychology > linkage research and analyses

Preferred term

linkage research and analyses  

Definition

  • Linkage research identifies the relationship between employee perceptions of the work environment and objective measures of business performance (e.g., productivity) and other relevant organizational outcomes (e.g., customer satisfaction). Workplace perceptions are typically gathered through employee surveys, and measures of business performance are selected on the basis of what outcomes are relevant to the firm's strategy. [Source: Encyclopedia of Industrial and Organizational Psychology; Linkage Research and Analyses]

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https://concepts.sagepub.com/social-science/concept/linkage_research_and_analyses

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