Skip to main content

Search from vocabulary

Content language

Concept information

Preferred term

ombudsperson  

Definition

  • Ombudspersons serve as an informal resource for individuals who struggle with interpersonal conflict, violation of institutional policies, or the challenges caused by the increasing bureaucratization of organizations. Originally arising as a voice of the people for citizens to navigate claims against government, ombudspersons have been established through legislation or institutional policy in executive, legislative, advocate, or organizational roles in government, private corporations, not-for-profit organizations, and academic institutions. [Source: Encyclopedia of Business Ethics and Society; Ombudsperson]

Belongs to group

URI

https://concepts.sagepub.com/social-science/concept/ombudsperson

Download this concept: