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Preferred term

cultural norms and scripts  

Definition

  • Cultural norms are sometimes defined as “the way we do things around here,” but that merely describes the custom and practice processes or interactions within a particular environment. It does not explain why things are done in that way, how those norms gain authority, or what mechanisms ensure that relative compliance occurs. [Source: Encyclopedia of Business in Today's World; Cultural Norms and Scripts]

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https://concepts.sagepub.com/social-science/concept/cultural_norms_and_scripts

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