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... > social science subjects > politics and international relations > governance > crisis management > financial crises > product defects and recalls
... > social science subjects > business and management > management settings > business management > governance > crisis management > financial crises > product defects and recalls

Preferred term

product defects and recalls  

Definition

  • Consumers rely upon safe, consistent, and reliable products that are available in a convenient and cost-effective manner. When safety or other concerns exist regarding a batch or production run of a product, the manufacturer often makes a request to return to the maker or distributor the goods over which concerns exist. [Source: Encyclopedia of Crisis Management; Product Defects and Recalls]

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https://concepts.sagepub.com/social-science/concept/product_defects_and_recalls

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