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conversation analysis  

Definition

  • Conversation analysis is the study of talk-in-interaction. It is a methodological approach that grew out of phenomenology and ethnomethodology and is concerned with uncovering the rules and structures of everyday, mundane social actions as captured through verbal (and nonverbal) interactions. [Source: Encyclopedia of Case Study Research; Conversation Analysis]

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https://concepts.sagepub.com/social-science/concept/conversation_analysis

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