Concept information
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health and social care
health care management
operations and decision making
operations management
...
politics and international relations
political science
public administration
performance management
Preferred term
quality management
Definition
- Quality management in health services delivery has two components: quality assurance and quality improvement. Quality assurance is an approach to quality management typically composed of a formal retrospective process of identifying medical delivery problems, finding means for overcoming them, and taking corrective actions to address them. [Source: Encyclopedia of Health Care Management; Quality Management]
Broader concept
Narrower concepts
Belongs to group
URI
https://concepts.sagepub.com/social-science/concept/quality_management
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